Políticas
PRIVACY POLICY
https://www.hleodor.com/es/index.html is an Internet domain owned by María del Carmen Velasco Martínez with dni 42944352V.
Carmen Velasco Martínez with dni 42944352V (hereinafter hostal Leo D'or).
Pursuant to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council
of 27 April, on the protection of data of natural persons with regard to the processing of personal data and the free
processing of personal data and on the free movement of such data and Organic Law 3/2018 on the
Protection of Personal Data and guarantee of digital rights, we detail the Privacy Policy.
Privacy Policy.
We reserve the right to modify this Privacy Policy in order to adapt it to the latest
new legislation, jurisprudence or interpretation of the Spanish Data Protection Agency.
Data Protection Agency. In this case, such changes will be announced, indicating clearly and with due notice of the changes
the modifications made, and requesting, if necessary, the acceptance of said changes.
acceptance of such changes, if necessary.
The User undertakes that all the data provided by him/her are true and correct.
WHAT TYPE OF DATA WILL WE USE?
Identification and credit card data.
FOR WHAT PURPOSES WILL WE USE THE USER'S DATA?
In the case of making a reservation in our hostel we will process the data collected from the
booking form in order to be able to provide the service to the Users.
For fiscal, accounting and administrative management in order to be able to manage the service
the service requested by the User and the corresponding legal obligations which the service
provided give rise to.
In the case of Users with whom there is a client relationship, we may send communications regarding the service by e-mail, telephone, fax, email or other means.
communications regarding the service by e-mail, SMS, social communities or other electronic or physical
electronic or physical means.
WHAT ARE THE LEGITIMATE GROUNDS FOR PROCESSING?
We may process the User's personal data due to a legitimate interest, with respect to the service we provide and with respect to the
service we provide and with respect to the sending of personalised commercial communications both by ordinary and electronic
ordinary and electronic means, concerning our service.
Where the basis for processing is consent, we will ask for consent as a legitimate basis for using the data.
legitimate basis for using the data. Bearing in mind that the User may revoke this consent at any time by
at any time by sending an email to info@hleodor.com
HOW LONG WILL WE KEEP USER DATA?
We will keep the User's personal data in our information systems for as long as it is necessary, as long as the relationship as a customer
necessary, to continue the customer relationship and to comply with legal obligations.
TO WHOM MAY WE DISCLOSE USER DATA?
The booking engine on this website is provided by ‘Site Minder’, an independent company with whom we have entered into a contract with
with whom we have entered into a data processor agreement. This
company is responsible for the management of the bookings made through our platform.
The User's data will not be disclosed to third parties except in cases where there is a legal obligation, you expressly authorise us to do so.
expressly authorise us to do so and/or when it is necessary to comply with the contract agreed to provide our services.
agreed to provide our services.
In order to manage the services and/or products that you request from us, in some cases, it will be necessary to
transfer the data to companies of the same group and/or service providers, for administrative, storage or support
administrative, storage or communication support purposes.
There are no plans to transfer data outside the European Union, except in cases where the User expressly authorises us to do so.
The User expressly authorises us to do so in order to manage the service we offer.
COOKIES POLICY
The owner of the website HOSTAL LEO D'OR informs you about the use of cookies on this website.
present website:
Cookies are files that can be downloaded to your computer through the Web pages you visit.
you visit. They are tools that play an essential role in the provision of many services of the information society.
of the information society (internet services).
Types of functioning cookies according to opinion 4/2012 of the WG29
User input cookies.
User identification or authentication cookies (session cookies only).
User security cookies (those that have been requested by the user).
Media player cookies (strictly necessary to play content).
Session cookies for load balancing.
User interface customisation cookies.
Plug-in cookies to exchange social content.
This website uses cookies of this type, which enable the operation and provision of the service.
service.
Cookies exempt from consent:
-Audience measurement, page by page;
-The list of pages from which a link has been followed to request the current page (sometimes called ‘referrer’), either internal or external to the site, by page and aggregated daily.
The list of pages from which a link has been followed to request the current page (sometimes called ‘referrer’), whether internal or external to the site, by page and aggregated daily;
Determination of visitors‘ device type, browser and screen size, per page and aggregated daily; -Determination of visitors’ device type, browser and screen size, per page and aggregated daily
Determination of visitors' device type, browser and screen size, per page and aggregated daily
-Page load time statistics, by page and aggregated by hour;
Statistics on time spent per page, bounce rate, scroll depth, by page and aggregated daily; -Statistics on time spent per page, bounce rate, scroll depth, per page and aggregated daily
Statistics on time spent per page, bounce rate, scroll depth, per page and aggregated on a daily basis.
Statistics on user actions (clicks, selections), per page and aggregated on a daily basis; -Statistics on user actions (clicks, selections), per page and aggregated on a daily basis.
daily; Page: 4 of 5
-Statistics on the geographic area of origin of requests, per page and aggregated on a daily basis.
on a daily basis.
Therefore, any further processing of the data beyond these listings by both the publisher and the provider must have
by both the publisher and the provider must have the consent of the data subject in order to be considered lawful.
lawful.
Not exempted: (consent required)
TYPES OF COOKIES
Cookies according to the entity that manages them:
Own Cookies: These are sent to the user's computer from a computer or domain managed by the
own and from which the service requested by the user is provided.
Third-party cookies: These are sent to the user's terminal equipment from a computer or domain managed by another entity that processes the user's data.
managed by another entity that processes the data obtained through the cookies.
If you accept third-party cookies and wish to delete them, you must do so from the options of your browser or from the system offered by the
browser or from the system offered by the third party.
Cookies according to the time they remain activated:
Session cookies: they collect and store data, while the user accesses the website.
Persistent cookies: These are a type of cookie in which the data continues to be stored in the terminal and can be accessed and processed.
terminal and can be accessed and processed for a period of time defined by the party responsible for the cookie, which can range from a few minutes to a few days.
responsible for the cookie, which can range from a few minutes to several years.
In the latter case, when persistent cookies are installed, their duration over time shall be reduced to the minimum necessary, taking into account the following
duration over time, taking into account the purpose of their use.
Cookies according to purpose:
Technical cookies: These are cookies that allow the user to browse a website, platform or application and to use the different options or services that exist therein,
platform or application and the use of the different options or services that exist on it, including those in which the
including those used by the editor to enable the management and operation of the website and to enable its functions and services.
enable its functions and services.
Analysis Cookies: These are those that, either treated by the owner of the site, or by third parties,
allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use of the
use made by users of the service offered.
To do this, your browsing on the website is analysed in order to improve the range of products or services that we offer you.
services that we offer you.
Preference or personalisation cookies: These allow information to be remembered so that the user can access the service with certain characteristics
access the service with certain characteristics that may differentiate their experience from that of other users, depending on the type of browser or region where they are accessing, etc.
other users, depending on the type of browser or region where they access, etc. (For example, language).
language)
Behavioural advertising cookies: These store information on user behaviour,
obtained through continuous observation of their browsing habits, which allows a specific profile to be developed in order to
develop a specific profile to display advertising based on the same.
Examples:
This website uses Google Analytics, a web analytics service developed by.
Google, Inc. with registered office in the United States and headquarters at 1600 Amphitheatre Parkway,
Mountain View, California 94043. In order to provide these services, cookies are used that
collect information, including the User's IP address, which will be transmitted, processed and stored by Google on the terms
stored by Google on the terms set out. Including the possible transmission of this information to third parties
information to third parties as required by law or where such third parties process the information on Google's behalf.
information on behalf of Google.
Through web analytics, information is obtained on the number of users accessing the website, the number of pages viewed, the frequency and repetition of the visits, their duration
the website, the number of pages viewed, the frequency and repetition of the visits, their duration, the browser used
browser used, the operator providing the service, the language, the terminal used, or the city to which the user's address is assigned.
city to which your IP address is assigned. Information that makes possible a better and more
appropriate service by this website.
Third party service providers
Specifically, the third parties with which a service has been managed for which the use of cookies is necessary are
use of cookies is necessary are:
NAME OF SUPPLIER
PURPOSE OF COOKIE
MORE INFORMATION AT
Google
analytics
Analytics
Web
http://www.google.com/intl/en/policies/privacy/
Acceptance of the Cookie Policy
The company displays information about its Cookie Policy on every page of the website
with each login so that you are aware of it.
The following actions can be taken in response to this information:
Accept cookies. This notice will not be displayed again when accessing any page of the website during the current session.
page of the website during the current session.
Configuration: You may modify the configuration of cookies and/or
refuse them
LEGAL NOTICE
The Owner of the website is María del Carmen Velasco Martinez with ID number 42944352V (hereinafter referred to as
hereinafter Hostal Leo D'or)
1. RELATED REGULATIONS
This Legal Notice is subject to the provisions of Organic Law 03/2018, of 05 December, EU Regulation 2016/679/EC.
December, EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the
2016 on the protection of natural persons with regard to the processing of personal data, Law 11/2022, Law 11/2022, Law 11/2022, Regulation
personal data, Law 11/2022 of 28 June, General Telecommunications Law and Law 34/2002 of 11 July, on the
of 11 July 2002 on Information Society Services and Electronic Commerce, Law 2/2023 of 11 July 2002 on the
Law 2/2023, of 20 February, regulating the protection of persons who report regulatory infringements, Law 2/2023, of 20 February, regulating the protection of persons who
reporting regulatory infringements and the fight against corruption, Organic Law 4/2015, of 30 March 2015, of
4/2015, of 30 March, on the Protection of Citizen Security, Article 25.1.
second final provision which modifies articles 10,18,20,21,22,35,37,38,39,40 and 43 of Law 34/2002 of 11 March 2002, on the
43 of Law 34/2002 of 11 July 2002, Royal Decree Law 7/2021, amending and adding articles to the Law for the
and adding articles to the Law for the Defence of Consumers and Users and Royal Decree-Law 13/2012, of 30 March 2012, of
13/2012, of 30 March, transposing directives on the internal markets for electricity and gas and on the
electricity and gas internal markets and electronic communications, and adopting measures to correct the
adopting measures to correct imbalances due to mismatches between costs and revenues in the electricity and gas sectors.
and revenues in the electricity and gas sectors, as well as any subsequent legislation amending or implementing them.
amending or developing them.
2. USERS
Access to and/or use of this website confers the condition of USER, who must
accept the General Conditions of Use and the Privacy Policy set out herein.
Any person who does not accept these conditions must refrain from using the Website.
Website. The aforementioned Terms and Conditions shall apply independently of the
General Terms and Conditions of Contract which, where applicable, must be complied with.
compliance with them.
3. USE OF THE WEBSITE
Access to and use of the website and all the subdomains and directories included therein, as well as the services or contents which may be
as well as the services or content that may be obtained through it under its ownership, are subject to the terms and conditions
are subject to the terms detailed in this Legal Notice, without prejudice to the fact that access to any of the aforementioned
that access to any of the said services or contents may require the acceptance of additional specific
acceptance of additional specific General Conditions.
Therefore, if you do not agree with the considerations detailed in this Legal Notice, please do not use the Website,
please do not use the Website, as any use you make of it or of the services and contents included therein
services and contents included in it will imply your acceptance of the legal terms and conditions
contained in this text.
4. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
Both the design of the website and its source codes, as well as the logos, trademarks and other distinctive signs that appear on it, belong to The Company,
brands, and other distinctive signs that appear on it, belong to The company
Owner or collaborating entities and are protected by the corresponding intellectual and industrial property rights.
intellectual and industrial property rights. Likewise, the following are protected by the corresponding
corresponding intellectual and industrial property rights, the images and other contents included in the
contents included in the server are also protected by the corresponding intellectual and industrial property rights.
Their use, reproduction, distribution, public communication, modification or any other similar or analogous
similar or analogous activity is strictly prohibited except with the express authorisation of the owner.
of the owner. The licence to use any content of this Website granted to the User is limited to the downloading by the User of the content of this Website.
is limited to the downloading by the User of said content and the private use of the same, provided that the aforementioned contents
provided that such content remains unaltered.
The Owner declares its respect for the intellectual and industrial property rights of third parties.
of third parties; therefore, if you consider that this site may be violating their rights, please contact us,
please contact us.
5. EXCLUSION OF WARRANTIES AND LIABILITY
The company Holder shall not be liable, in any case, for damages of any kind that may be caused by, but not limited to, errors or
of any nature that may be caused by, but not limited to, errors or omissions in the contents, lack of availability of the
content, lack of availability of the website or the transmission of viruses or malicious or harmful programs in the
malicious or harmful programmes in the contents, despite having adopted all the necessary technological
necessary technological measures to avoid it.
The Owner may provide access to third party websites by means of links.
links. These links to other websites are beyond the control of The Company Holder and therefore The Company Holder is not
The Company is not responsible for the content, information or services that may appear on these websites.
appear.
The Owner is also not responsible for any infringements made by
Users of the website that affect third parties.
6. MODIFICATIONS
The Proprietor reserves the right to make changes to the Website of which it is the owner with
without prior notice, with the aim of updating, correcting, modifying, adding or eliminating
the contents of the Website or its design. The contents and services offered on the
website are updated periodically. Due to the fact that the updating of the information is not
immediate, we suggest that you always check the validity and accuracy of the information,
services and contents contained therein.
7. RIGHT OF EXCLUSION
The Owner reserves the right to deny or withdraw access to the Website and/or the services offered without prior notice.
services offered without prior notice, at its own request or at the request of a third party, to those
those Users who do not comply with these General Conditions of Use.
8. GENERAL
The Owner company will pursue the breach of these conditions, as well as
any improper use of its website exercising all civil and criminal actions that may correspond to him in
penal actions that may correspond to it by law.
9. MODIFICATION OF THESE CONDITIONS AND DURATION
The Company Owner may modify at any time the conditions herein
duly published as they appear here. The validity of the
conditions will be according to their exposure and will be in force until they are
modified by others duly published.
The terms and conditions set out in this Legal Notice may vary, so we invite you to review the terms and conditions
We therefore invite you to review these terms when you visit the Website again.
10. APPLICABLE LAW AND JURISDICTION
The Owner may take civil or criminal legal action against any person who misuses the Website for any reason.
person who misuses the Website.
In the event of any dispute or conflict, as well as any question relating to the services
both parties will submit to the judges and courts of Palma de Mallorca.